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2009 Q5 Admin and risk management
#1
Hi

This is tough for me. Some might tackle it well. I just would like to share and get any feedback if possible.

Best regards, Arnut
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#2
You should always state your practice when answering questions such as this, because railways do differ!

I agree with the comment made on your answer in section 1; this is really so that the examiners can judge to contents of the remaining part of the answer and because it costs you time they give you some marks for it; it is not the "meat of the question".
I think your use of the table here was good.

I also agree that you did not then go on to answer the question asked; this is in fact the main reason why people fail the examination. They might actually think they have done well, but the examiners think otherwise and they get a shock when the results are published!

Remember that a RISK is considering the unintended, unexpected harm that can result if things go badly wrong. It is normally an accident leading to death, injury or at least damage to equipment and loss of railway service for a time. The most common are collisions with other rail vehicles, with road vehicles, with people on the track but can also include derailments etc. It is good to include a range of risks, but focus primarily on the safety risks but perhaps include a financial / reputational risk, damage to the environment etc to give a variety.

So what you have to do is work out what mistakes might be made when there is an attempt to keep trains moving in situations that the normal signalling is unavailable being affected by a failure. It would be sensible to consider each of the scenarios in the first part of the question, then give some bad outcome when someone is trying to overcome that particular failure, decide how large it would be and what could be done to make that risk smaller. It would be good to show that sometimes it may be the signaller who makes the mistake, sometimes the driver, sometimes someone else such as a trackside worker in the area or maintenance technician- if you can make the various risks scenarios as different from each other as possible then that displays your experience and ought to get you more marks since if too similar to each other then you may have difficulty making it too repetitive and you won't get same marks twice over.

I would tend to answer the last part of the question in conjunction with the middle part; I would use a table that had separate columns for each, side by side. The marking scheme shows you that the last part is the most important part of the question and to get as many marks as possible here does require a good selection within the middle part in order to feed into it- so do treat the question as an entity.

I think you need to describe 4 different elements related to the operation of the railway in degraded mode; in the last part you are specifically asked for merits, costs, hazards so that seems to be 1 mark each for each of those 4. You need to reflect back to the beginning portion of the question to tie in with those risks that you originally foresaw.

The person making the comments on your answer has given you a good, two level bullet list of facilities that could be used and has listed 5 key items so that would be more than enough on which to base your answer, but as they pointed out to address the whole question you must include consideration of the merits & costs as well as explaining which hazard the facility is attempting to eliminate or at least reduce to more tolerable level.


Many people find written answers difficult, but they represent a skill you need to acquire in order to pass the exam. It is all about trying to rise above the plain facts that you know and develop and be able to present a true understanding.

(25-08-2014, 03:37 PM)asrisaku Wrote: Hi

This is tough for me. Some might tackle it well. I just would like to share and get any feedback if possible.

Best regards, Arnut
PJW
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#3
Thanks PJW for great suggestions and techniques. I will spend more time reading the questions carefully and think through what they really ask for.
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